FAQs
More FAQs- Why does my specialty floor need to be removed?
- Can I walk on the area during the drying process?
- What will you do with my area rugs?
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.
It is strongly suggested that foot traffic is kept to a minimum during the drying process. When necessary, wearing shoes during the drying process is also recommended for safety concerns.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.